Gustavo Diaz, M.A., M.Sc., SSCBB, has over twenty-five years of experience in business process improvement. Gustavo graduated from Universidad de Costa Rica, B.Sc. Industrial Engineer, B.S.c Chemical Engineer/Baccalaureate Studies Informatics. He completed Penn State University, M.A. in Applied Mathematics and M.A. Engineering in Operations Research.
Team, Statistical Tools, Six Sigma Black Belt
Gus uses team participation methodology along with strict quantitative and statistical tools where appropriate to increase team commitment to the implementations and performance metrics. He focuses on process optimization, organizational support and design, strategy development, planning and implementation. He is a certified Six Sigma Black Belt, and a trained Master Black Belt. He is bilingual, speaking fluently English and Spanish. His clients include public and non-profit organizations.
Lisa & Gus, Team Approach
Lisa Delman, CEO of Dialog Diva Inc. M.A. & Gus Diaz, M.A., M.Sc., SSCBB combine their varied experience from corporate, academic, and business process development to deliver these interpersonal communication programs together: DiSC Workplace, DiSC Leadership, DiSC Assessments, Time Mastery & Five Behaviors of a Cohesive Team. Lisa specializes in helping individuals communicate more effectively as Gus specializes in the business planning process and bottom line numbers.